Top 10 Webpage Mistakes (or, Why The Internet Bubble Burst)



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1. Not knowing, before you design your webpage, why anyone
(besides you) would feel compelled to visit it.

2. Not knowing, before you design your webpage, why anyone in
their right mind would return to your webpage on purpose.

3. Lack of focus. Not knowing the one, single thing that
visitors come to your page to have satisfied. (If you
actually have more than one way of satisfying visitors,
then, unless they are *intimately* related, put them on
separate pages. Better yet, separate sites. Think
infomercial rather than search engine. Think television show
rather than channel surfing.)

4. Not knowing --and, therefore, not taking it into account
before you design your webpage-- how people will get to your
webpage. In detail. (What did they see and how did they
happen to see it? What did they click and why did they click
it?)

5. Not understanding that trying to please everyone pleases
no one.

6. Being afraid to repel visitors. (Even though it was likely
designed by some, the U.S. Small Business Administration
website probably repels people who say 'Later, Dude.'
America Online is actually proud that nerds hate America
Online. XXX.com is designed to repel your grandmother.)

7. Not knowing the likes and dislikes of your page's reader.
(You don't have to conduct a survey to find out -- you will
get what you design into it.)

8. Giving your visitors too many options. (Yahoo! adds options
to *keep* their multitude of regular visitors coming back.
They did not, and could not, *get* that multitude with all
those options. Ebay.com does not offer email accounts.
Napster.com does not offer electronic greeting cards.)

9. Not knowing the age bracket of your page's reader. (You
don't have to conduct a survey to find out -- you will get
what you design into it.)

10. Not knowing whether more men read your page than women, or
vice versa. (You don't have to conduct a survey to find out
-- you will get what you design into it. If you try for
both, you will probably get neither.)




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Lets face it, when a visitor does arrive it only follows that we should do our best to help them see the value in our website, no?

Welcome new visitor, here is our feed, blah blah... Can't we do better then that?

I see a lot of variations on the Welcome new visitor, here is our feed type of thing when I arrive at blogs and such these days. Sometimes this gets customized if the site determines that I am a "Googler" (visiting from a search engine) and then offers me some piece of text to try and make me become a passionate user of their site.

This strategy never makes me a passionate user.

What does work is when I read the page in question and then navigate around the site and find more great content.

So the trick should be to make great-content discovery the goal.

Welcome Googler, let us help you out

Here we present one solution that works for helping people discover your site. As a side effect it will increase your pageviews in a proper, natural way. (We have a whole pile of other solutions for this, however that manuscript post isn't quite ready yet.)

  1. Check referer string
  2. If search engine, grab query text
  3. Do a full text search on your content to find other articles on your site that are related to their search query
  4. Pass the resulting list to the reader in a user friendly way
  5. Maybe keep that list persistent for the session, unless they close it

What we have done is created a custom, on-the-fly navigation system based on their search query! This little widget should work to keep them poking around your site.

Placement etc.

We've been using this on several sites now (along with some other ideas alluded to above) and it works. Pageviews per user go up. Bounce rate falls (more on that in the future too).

We have had to play with the placement of this box: top of the page? Floated to the right/left of the main page content? Following them down the page (with js)?

As they say, your mileage may vary, but chances are you will get more mileage out of more readers, and that is a good sticky thing.



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